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This information is for those who have purchased product from Crane or seats in Crane's own hosted deliveries of instructor-led training. For all sales through our e-commerce partners, when receipt of your payment has been received at Crane from the partner through which payment has been made you will be emailed an acknowledgement from us that we have recorded the monies as having been paid. If you think for any reason your acknowledgement is late in arriving (perhaps longer than 48 hours), please do not hesitate to contact us. 1. Video training materialsCrane has produced video versions of some of its PDF books, capturing an instructor-led delivery as an HTML-hyperlinked set of Flash lesson fragments. These videos are shipped upon purchase as DVD-ROMs (not suitable for television DVD players) with browser-linked navigation through multiple modules and lessons. Only the video content is physically shipped to the customer, the handouts and exercises must be obtained by downloading the material using a username/password combination that is changed every week. Both the original version and a more up-to-date version of the handouts and exercises are available for download. For a limited time no additional shipping fees will be charged, and express shipping is included in the price. Your purchase is created on demand within 48 hours of the order and shipped UPS express delivery from a fulfillment company in California. Customers can expect their product as early as the next business day but should never need to wait longer than three to five business days worldwide. Please download your supplemental material as soon as possible before the access password is changed. Your receipt of your payment from the funds-clearing organization will include the current username/password with which you can access the materials. You will also receive an email from us acknowledging that your purchase information has been noted in Crane's records. Your fully-paid purchase entitles you to request the current username/password credentials for the downloadable material at any time. Your request must be accompanied by a copy of your email receipt as received from the funds-clearing organization, as this will contain your invoice number and transaction identification information. Free updates of the audio/video material are not available at any time. Important Note: Your purchase of video materials is treated as a package complete with the downloaded handouts and exercises. The access credentials entitle you to download the supplemental materials to accompany the video materials, and are not to be distributed separately from the video materials. Each user of the video is allowed to keep their own copy of the supplemental materials, but please do not post or distribute the supplemental materials to people not using the video content. Thank you! 1.1. Practical Transformation Using XSLT and XPath Video
2. PDF book materialsThese books are made available in Adobe Portable Document Format (PDF) format for download through a username/password combination that is changed every week. Your receipt of your payment from the funds-clearing organization will include the current username/password with which you can access the materials. You will also receive an email from us acknowledging that your purchase information has been noted in Crane's records for your future updates. Your fully-paid purchase entitles you to request the current username/password for the material at any time. Your request must be accompanied by a copy of your email receipt as received from the funds-clearing organization, as this will contain your invoice number and transaction identification information. Important Note: Your purchase of printable materials is for your own use only. The password access to the materials entitles you to download the PDF file for you to print or use without sharing with others. Please have others obtain their own copy of these publications for their use. Thank you! 2.1. Practical Code List Implementation
2.1.1. No-charge softwareThe following free software is included with the purchase of the book and is downloaded from the same download directory as the PDF files:
2.1.2. ErrataThe following item(s) will be incorporated in the next version of the materials:
2.2. Practical Formatting Using XSL-FO
2.2.1. ErrataThe following item(s) will be incorporated in the next version of the materials:
2.3. Practical Transformation Using XSLT and XPath
2.3.1. ErrataThe following item(s) will be incorporated in the next version of the materials:
2.4. Practical Universal Business Language Deployment
2.4.1. No-charge softwareThe following free software is included with the purchase of the book and is downloaded from the same download directory as the PDF files:
2.4.2. ErrataThe following item(s) will be incorporated in the next version of the materials:
3. Paper-based commercial publicationsPlease note that the purchase of a commercial paper-based publication does not qualify for the perpetual free updates available with the purchase of an electronic book. 3.1. Definitive XSLT and XPath
3.2. Definitive XSL-FO
4. Instructor-led training hosted by CraneIf you have any questions regarding your payment for instructor-led training hosted by Crane, please contact us directly at +1(613)489-0999 or info@CraneSoftwrights.com. We have been very privileged to teach our material around the world and we welcome the opportunity to consider teaching either a privately-subscribed or publicly-subscribed class anywhere. Please note that due to our busy schedule we may not be able to fulfill all requests, and when we cannot do so, we will gladly refer you to other training organizations familiar to us. See our Record of past deliveries for a summary of where and when we have taught our content. |
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SOFTWRIGHTS LTD. BOX 266, KARS, ONTARIO CANADA K0A-2E0 +1 (613) 489-0999 (Voice) +1 (613) 489-0995 (Fax) TRAINING RSS XML |
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